Privacy Policy

The privacy policy is solely related to the data and information collected and practices undertaken on our website We truly understand the concern of our users and visitors who visit the website and provide their information to us. The concern of the users about the information collected and how it is treated at our end is obvious. The privacy policy stated here will be updated on a regular basis and thus has been drafted to address such concerns.

On using, browsing and accessing our website or by furnishing your data or information, you acknowledge and give your consent that the terms present and mentioned in the Privacy Policy and terms and conditions mentioned have been understood, read and agreed by you. If you do not give your consent for the specified terms, then you can exit from the website.

1. Editions and amendments in Privacy Policy:

TRMPI ensures to check the Privacy Policy on regular basis. We might make changes to the privacy policy as required. Once the changes are amended, the privacy policy will be immediately counted into effect. Therefore, we advise you to read the privacy policy from time to time in order to stay updated. Your continuous usage of the website post amendments of revised policy will be termed as your acceptance for the same too.

2. Types and Use of Collected Information:

TRMPI collects personal information of the users. The personal information is the information that relates to the personal identification of the user. While undertaking different activities on the website, the user needs to create an account, furnish information for ordering the product, post content in discussion forums, fill a survey, give feedback, post review, request different type of information, etc. which requires personal information. In personal information, the end user needs to furnish different details such as first name, last name, address, date of birth, gender, mailing address, contact number, email address, etc. However, some part of the information which is required at our end is compulsory while there is certain information that is on voluntary basis. In case you fail to or refuse to provide necessary information, then you will not be allowed to proceed further.

3. Non-furnishings of Personal Information:

We truly acknowledge your concern for the safety and security of the personal information provided by you. Hence TRMPI does not share, circulate or provide your personal information to anyone. However we might use your personal information only if it is required to be shared with Authorized Third Party Service Providers. The third party service providers operate on our behalf and thus send and share promotional and advertising emails to our users. Moreover, your personal information might be used to deliver products, send emails, provide assistance with respect to marketing, technical, etc..

4. Updations of Information:

TRMPI allows and gives an access to the users to edit the personal information provided by the user. A dedicated login id and password is provided which enables the user to changes, edit and update the information. We however request you to change it at the earliest if it is required.

5. Cookies:

Cookies are small data files consisting of information which can be easily stored and transferred in the hard drive of the computer system post visiting particular websites for the very first time. Once these cookies are saved in the hard drive, it can then be easily checked after referring to the history of web pages or sites visited. The objective of using cookies is to give a customized experience to the user. Hence, in order to store cookies, TRMPI might use GIF Files, cookies or pixels saved in the system. We truly understand your concern for ensuring the safety and security of your information. We abide and adhere to safeguard the information taken via cookies in the most confidential form and that it will not be shared, transferred or transmitted to any non-relevant source or third parties.

In order to learn about your usage patterns, we may share some cookies in your system and avail customized services too. Cookies enable the user to gain information pertaining to session, time, date, pages browsed, etc. Moreover, this will assist in improvising the content on regular basis; thus enhancing the quality and soundness of delivery from our end.

6. Security of Data:

TRMPI ensures to take every necessary measure to safeguard the safety and security of the personal information collected from the user. We provide unique login id and password to our users via which they can access their personal information. We advise you to secure your password by not sharing it with anyone else. Moreover, the personal information provided is stored in a secured server that is only accessed by selected personnel.

7. Privacy Policy of Third Party Websites:

The privacy policy stated by us only address to the usage and disclosure of the relevant information that is collected by us from your end. However, any other website or websites that are linked have no connection to this website with respect to privacy policy. The other websites will have their own privacy policies and disclosure practices. We request you to consider the privacy policies separate for both of them. TRMPI is not responsible for any policies or practices mentioned by third parties.

Returns and Exchange Policy

TRMPI believes in serving their customers best from every perspective. Focusing and emphasizing greatly on client satisfaction and client delight we ensure to provide and deliver superior and premium quality finished products and services.

However, if our customers do not find the product to be as desired we will be happy to exchange or replace it.

In case of an event wherein the product ordered by you appears in damaged shape or is not the one that you had ordered, then TRMPI ensures to replace it and deliver the right product to you. Please ensure to read the returns and exchange policy and do not hesitate to contact our customer care at +91 9599508407 or drop us a mail at along with the mention of the reference number to raise a request for returns and exchange.

  • The merchandise should be returned in an unused form as it was received at your end. The original tagging and packaging should be returned back too. The merchandise must be returned within a period of 14 days (working days) from the delivery date.
  • On receiving the merchandise alongwith its packaging and tags at our end, we will then ensure it to be in original condition, only post which we can process the returns and exchange procedure. However, if TRMPI finds the order to be in a mishandled form and care instructions have not been followed, then TRMPI reserves the right to reject the request for returns and exchange.
  • It is essential to submit the original sale invoice during returns and exchanges.
  • TRMPI does not accept returns and exchanges for sale or clearance category products.
  • We do not entertain credit note or cash refund.
  • In any case if you receive the order in a damaged condition or in an inappropriate manner, then we ensure to exchange the product and deliver the replaced item without any delivery charges.
On a precautionary note, please ensure if the packaged order has not been tampered, mishandled or damaged with before you make an acceptance from the courier delivery person. In case you discover that the packaged good is genuinely not in a proper condition or it has been damaged, mishandled or tampered with then simply refuse to accept the delivery of the order. Moreover immediately contact our customer care at +91 9599508407 or mail us at alongwith the mention of your order reference number. TRMPI ensures to impart its best efforts to get the replacement of the product and get it delivered at the earliest.

Moreover, in case you wish to cancel your order before shipment, then you can raise a request for the same online or call our customer care at +91 9599508407 and request for the cancellations.

Shipping Policy

TRMPI delivers and dispatches the orders received Pan India. The orders that are placed will be shipped and delivered according to the mode of delivery chosen. Moreover, we at TRMPI deliver the products from Monday to Saturday excluding Sunday and National Holidays.

Delivery Charges

We have three different types of categories for delivering the products according to which our charges also differ.

Express/Quick Delivery

Express or Quick Delivery takes a period of one to two days (excluding Saturday and Sunday) from the date you have made the order. Since we need to borne the special charges of delivering via FedEx or BlueDart, we will charge INR 100/- for the same.

Standard/Regular Delivery

Standard or Regular Delivery takes a period of 5 to 7 business days (excluding Saturday and Sunday) or might take a little more time depending upon the location at which the order needs to be shipped. Moreover, we definitely communicate the delivery time via SMS or Email. There is no delivery charge for this.

Choice of Delivery

We also give you an option to provide your preferred time of delivery while making the purchase order. Post which you can find the delivery charges detail for the same.

Delivery Time

We have three different types of categories for delivering the products and accordingly the time of delivery varies.

Express/Quick Delivery

Express or Quick Delivery takes a period of one to two days (excluding Saturday and Sunday) from the date you have made the order.

Standard/Regular Delivery

Standard or Regular Delivery takes a period of 5 to 7 business days (excluding Saturday and Sunday) or might take a little more time depending upon the location at which the order needs to be shipped. Moreover, we definitely communicate the delivery time via SMS or Email.

Hidden Costs

Once you receive the details for the final amount to be paid, you can readily check that we do not charge any hidden costs. The prices quoted are inclusive of product cost and government levied taxes. Moreover delivery charges are borne by customers depending upon the type of delivery chosen by you.
Overseas presence: As of now we are not shipping or delivering our products outside India.

Tracking Details

Post purchase, we ensure to provide the consignment number that can help you in tracking your shipment. However, if you do not receive any correspondence in the firm of SMS or email from our end then you can contact us for the same.

Non-availability at the time of Delivery

In case you are not available during the time of delivery, our delivery boy will contact you on the mentioned contact number and confirm your availability for the same. Please ensure to provide authentic and correct details with respect to contact numbers so that we can deliver the products on time.


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